Omar | Thin Ice (OOPS)

Price
$40

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Product Info

All items are sold separately unless otherwise stated.

About:
This is a stretchy knit fabric. The wrap or layer listed is always an exact match to the backdrop unless otherwise stated. 


Dimensions:
Backdrops - 2 yards
Wraps - 16 inches
Layers - 16 inches

The width of our fabric varies from approximately 55-70 inches depending on the fabric line. 

Care:
Spot clean and wash on a cold, delicate cycle. Lay flat to dry. Machine drying may change the texture of the fabric.

Oops Options
Sometimes products come to us with varying defects. If we find a defect, we will discount that item accordingly for you and label it as an "oops" product. You can find more details about what to expect from these products here.

Shipping + Returns

Shipping:
Orders are typically processed within 1 business day; delays may incur around new product launch days.

If multiple orders are placed on the same day, we WILL NOT be able to combine your orders.

We are not responsible for lost or stolen packages. Please contact the shipping service used to file a claim.

Pre-orders:
Pre-order items typically ship in approximately 6-8 weeks. If your order contains one or more pre-order items, the rest of your order will be held until all items are available. Please purchase ready-to-ship items separately if you wish for them to ship immediately.

Pre-orders can be identified by a special note in the listing and/or the add to cart button will indicate the pre-order status. Unless noted otherwise, all items are ready-to-ship.

Returns:
Store credit can be issued for returns of new and unused items on a case by case basis. 

Contact us at hello@hellolittleprops.com to process a return or if your order arrives damaged or incorrect.

See our full shipping policies here.

Dimensions

All of our fabric backdrops come in 2 yard sections. The width varies from fabric to fabric, but it is typically about 55-70".

Matching wraps and layers are 16" by the same width as the fabric.

Product Care & Info

If the product listing says "oops" or "naughty" please note that this indicates there is a defect on that item. Please click here for further details.

Best practice is to always spot clean your drops where the baby unloaded, and then wash on cold/delicate and hang to dry.


Drying in a machine may change the texture of your drop, so do so at your own risk!

Do not put pearl layers in your wash machine, even on the delicate cycle.
    Shipping & Returns

    When will my order ship?

    • Orders placed before 9am Central Monday through Friday will be processed and shipped that same day except on holidays. Orders placed after 9am central (or on weekends) will be processed and shipped the next business day. 
    • Shipping delays may occur during product launch periods when we are processing an unusually high number of orders.
    • Pre-order items will always have an estimated ship date in the listing. This is an estimate only and we cannot guarantee a ship date on pre-order items. 
    • Orders with both pre-order and ready to ship items will be shipped together when the pre-order items arrive. They will not ship separately.

    Can I combine multiple orders so they ship together?

    • The short answer is, no. Combining orders for customers creates a significant bottleneck in our shipping process. Please be sure to get everything in your cart that you want before checking out! 
    • We will consider international requests for combining orders as shipping outside of the United States is astronomically high and we're not total monsters. 

    My package says delivered, but I don't see it. What should I do?

    • Best practice is to check with your neighbors and wait a few days before panicking. 99% of the time when a package first appears to be missing, it eventually makes its way to its mommy.
    • We are not responsible for lost or stolen packages, but the shipping service may be able to help; contact them to file a claim and you may be entitled to a reimbursement. 

    International Customers - read below!

    • Customs fees may or may not be charged by your country's postal service. HLP is not in any way responsible for customs charges and cannot provide information regarding each individual country's customs policies. 
    • If you refuse your package because of customs fees and your item gets returned, you will be refunded for the item, but not for any related shipping fees. 
    • Many of our international customers prefer to purchase several items at once so that shipping is more economical. If you want to purchase an item and have us hold it until you have other items to add to your package, please contact hello@hellolittleprops.com immediately after you place your order to request the hold. Holds and order combining is not guaranteed.

     

    What if the image online looks different than the item I received?

    • Please be aware that the colors you see on your screen may not be EXACTLY true to life. We do our best to showcase images that look as close as possible to the actual color, but edits, lighting, calibrated vs uncalibrated computer screens, phone screens, etc. can all alter the color you see. 
    • If we screwed up and you actually got the wrong item, we'll of course work with you to fix it. 

       

      What is your exchange/refund policy?

      • We do not offer exchanges, but we will offer store credit for returns of new and unused items on a case by case basis. Contact us at hello@hellolittleprops.com with any questions or concerns. 

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