All items are sold separately unless otherwise stated. Our headbands, bonnets, pillowcases, etc. are intended to be used as props and are not for everyday use.¬†
Pillowcases are just that - cases! They are designed to fit the Pillow Shifter. All cases and the Pillow Shifter are sold separately.¬†
Sometimes products come to us with varying defects. If we find a defect, we will discount that item accordingly for you and label it as an "oops" product. You can find more details about what to expect from these products¬†here.
Orders are typically processed within 1 business day; delays may incur around new product launch days.
If multiple orders are placed on the same day, we WILL NOT be able to combine your orders.
We are not responsible for lost or stolen packages. Please contact the shipping service used to file a claim.
Pre-order items typically ship in approximately 6-8 weeks. If your order contains one or more pre-order items, the rest of your order will be held until all items are available. Please purchase ready-to-ship items separately if you wish for them to ship immediately.
Pre-orders can be identified by a special note in the listing and/or the add to cart button will indicate the pre-order status. Unless noted otherwise, all items are ready-to-ship.
Store credit can be issued for returns of new and unused items on a case by case basis.¬†
All items are sold separately unless otherwise stated. Our headbands, bonnets, pillowcases, etc. are intended to be used as props and are not for everyday use.
If the product listing says "oops" please note that this indicates there is a defect on that item. Please click here for further details.
Best practice is to spot clean your accessories as needed. Do not put accessories in the washing machine!
These items are intended for use during sessions only and are not for everyday wear.
When will my order ship?
Can I combine multiple orders so they ship together?
My package says delivered, but I don't see it. What should I do?
What if the image online looks different than the item I received?
What is your exchange/refund policy?